Refund policy

This is a starting template. The owner must decide the real policy before taking payments and replace the placeholders below, then have it reviewed.

Season Pass

[Decide: for example, a full refund within N days of purchase if you have not saved more than N items.]

Monthly plan

You can cancel at any time and you will not be charged again. [Decide: whether the current month is refundable.]

If a payment goes wrong

• If you were charged and your access did not switch on, do not pay again. Access switches on when the payment provider confirms the payment. If it takes more than a few minutes, contact us.
• If you were charged twice, contact us with the date and amount and we will fix it.

How to ask for a refund

Send us a message with the email on your account.